I signed up for Skillshare Because of free trial.
The day BEFORE my trial was supposed to finish I got the email from them thanking me for subscribing to Premium.
Obviously, I was confused. It is normal for businesses to offer free trials in hopes that you like the product enough to actually cover it. What is not normal is for your company to LIE to you and charge you the day before the free trial will even finish, in effect alerting you and quitting your money. I was angry.
I looked on the internet and following 30 minutes of digging I found a phone number for your company (Red flag, and what legitimate company doesn't have an easily accessible customer support number?) . I called this number and it moved straight to voicemail. The voice on the voicemail appeared like some stoned college child, complete with "ums" and "likes"(Red flag number two). At this point I was freaking out cause all these experiences were causing me to think this actually was a scam. The only real option left to me was to write them an email via their site. This was over 3 months before, and I've yet to get a response.
I am appalled at the way that they handle business (by first tricking their customers, then dismissing their issues). They stole my money without warning and are now unreachable.
I moved back on their own site and even their advertisement for Premium is really a lie. It clearly says that your Premium accounts is cancelable at anytime. What they actually mean is it is possible to cancel it so it won't renew at the next billing cycle (that is an entire year!!) . They're Skillshare - Personalized online classes - WeWork Services Store crooks. If their content were really good, I would have happily continued using their services, but each of their videos are things I could find on YouTube or alternative places at no cost. The only thing I am do now is spare other people the hassle.
DO NOT register for the free trial. Should you do a little more research you will discover a multitude of different reviews such as mine.
Proceed to Lynda.com or YouTube. Please, don't make the same mistake that I did, and stay away!!
I composed Skillshare a last time, also it looks like from the previous 4 weeks they have really upped their customer support match. I obtained a biased response apologizing to my prior experience and with an offer to refund me all my cash. This gesture was more than I expected, and I am grateful to know that people do work in this company, and it seems they're listening to the negative reviews and seeking to create a much better company. I have a sour taste in my mouth, but I feel as though once they finished up giving me all my cash back I need to update my review and provide them more than one celebrity.
